Welcome to Premier Dental Group of Knoxville’s official blog! We have some important news to share regarding a recent incident that took place at our practice. A video was circulated on social media showing our employees reading a patient’s private journal out loud in a staff area. We want to express our sincerest apologies for this disrespectful and unprofessional behavior.
As soon as we became aware of the video, we took the necessary steps to address the situation. We posted a formal apology on our Facebook page, acknowledging the inappropriate actions of our employees. However, due to the overwhelming response from the public, we have temporarily deactivated our Facebook page.
At Premier Dental Group of Knoxville, we pride ourselves on providing high-quality dental care with integrity and professionalism. This incident does not reflect the values and standards we uphold as a dental practice. We deeply regret the hurt that has been caused and are taking steps to ensure that this type of behavior will not happen again.
In the past, our practice faced legal challenges related to allegations of fraudulent billing practices and patient mistreatment. We have since made amends and settled those claims, committing to providing ethical and responsible dental care to our patients.
As we navigate through this difficult time, we appreciate your understanding and continued support. We are dedicated to rectifying this situation and rebuilding trust with our patients and community. Your oral health and well-being remain our top priorities.
Thank you for your understanding and patience as we work to address this issue. We value your trust in Premier Dental Group of Knoxville and remain committed to serving you with the highest level of care and professionalism.